FAQ's

Every blanket on my site is lovingly hand-crocheted using soft acrylic yarn and designed to bring warmth to every season. Whether you’re looking for a snuggly layer to curl up with on the sofa during a chilly Sunday evening, a cosy throw to keep the draughts away in your office (home or away), or a faithful travel companion tucked in the car for a spur-of-the-moment picnic

Frequently asked questions

I dispatch all orders twice a week on Wednesdays and Fridays. If you place your order before 2:00 pm on a Wednesday or Friday, your package will be dispatched that very same afternoon. Any orders placed after 2:00 pm on these days (or over the weekend) will be lovingly packed and sent out on the next scheduled dispatch day.

I hope you love your handmade order! However, if you change your mind, you can request a return within 14 days of receiving your item. To be eligible for a refund, the item must be unused, in its original condition, and safely packaged.

Return postage costs are the responsibility of the customer unless the item is faulty.
Once the returned item is received, your full refund (including initial delivery) will be processed within 14 days.

Custom & Bespoke Orders:

Due to the personalised nature of custom orders (e.g., specific bespoke colour requests or custom sizing), these items cannot be returned or refunded unless they arrive faulty or damaged.

Faulty or Damaged Items:

Every piece is carefully hand-packaged, but if your item arrives damaged or with a fault, please contact me within 48 hours with a photo, and I will gladly arrange a repair, replacement, or full refund (including return postage).

At Dee Angel Crafts, every single piece is hand-crafted with care using high-quality yarns and cords. To keep your handmade blankets, accessories, and wall hangings looking their absolute best for years to come, please follow these simple care guidelines:

Acrylic Yarn Items (Blankets, Pumpkins & Selected Accessories)

Washing: Machine washable on a gentle, cool cycle (30°C recommended).
Drying: Do not tumble dry. Lay flat to air-dry naturally to preserve the shape, soft texture, and stitch structure.
Ironing: Do not iron.

Cotton Yarn & Crochet Items (Hats, Bandanas, Coasters)

Washing: Machine washable on a delicate cycle.
Drying: I wouldn’t tumble dry but if you need to use a low, delicate heat cycle, or lay flat to air-dry naturally.
Ironing: Do not iron.

Macramé & Wall Hangings (Hand-Knotted Decor)

To maintain the natural fringe and knot detail of your macramé pieces, keep them away from direct water:

Dust Removal: Gently use a soft-bristled brush, feather duster, or lint roller to lift away surface dust and pet hair.
Outdoor Shake: Take your piece outside and shake it lightly from side to side to loosen trapped dirt.
Fringe Maintenance: If the brushed fringes ever look a little messy or tangled, gently smooth them out using a wide-toothed comb or soft brush.

A Quick Tip for All Handmade Products:

Never iron any product. High heat damages fibres and can flatten or ruin yarn textures. When in doubt, a gentle hand wash and laying your piece flat to dry on a towel is always the safest way to care for handmade textiles.

I'm so flattered you asked! However, I don't accept custom orders at this time. Balancing a full-time job alongside creating all the items you see in the shop means my production time is limited.

Detailed pieces like mosaic crochet blankets can take upwards of three months to crochet, so I stick strictly to ready-made items to keep things manageable. Thank you for understanding!

All products are handcrafted in a home environment shared with a cat. If you or the intended gift recipient have severe cat allergies, please take this into consideration prior to purchasing.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.